Maybe they think I deserve another

I just got a call from KeyBank asking if Miss Booykin was there.. We won't get into the last name mangling. It was another guy asking politely if I'd received my Nano from the promotion some months ago. This is odd because they have already called me twice, once just to say "hi" and once to ask if I'd gotten the Nano. I wonder what they would do if I said I hadn't gotten it - send me another? Do they have extras?