Friday, March 09, 2007

O where o where has my thousand dollars gone

So I upped my voluntary retirement contributions for February, and they were duly taken out of my paycheck. However, they didn't show up in my TIAA-CREF account. This is bad. They always arrive at the same time as my work's contribution and my involuntary contribution, but this time something seems to have gone amiss and I am missing $1000. I notified TIAA-CREF and they are looking into it, and I notified my HR department and did not get a response. Let's hope one of them finds something soon.. I'm a little disappointed that I missed the really low stock prices day - TIAA-CREF said that when they credit the money, it'll buy shares at whatever price is current that day, not the day it was supposed to credit. (Dangit.)

4 comments:

mOOm said...

My university only credits my account about 2 weeks behind... there was a lag of that length after I increased my 403b contributions.

D said...

Those dirty sons a guns. Or maybe this is normal for a change. Extra paperwork, or something.

Patience is a virtue, for others not me. I'm sure it will all be cleared up fast and be streamlined from here on out.

Anonymous said...

I have been having a terrible time. my Oct, Nov, and Dec. payments did not show up until Jan. I have lost a lot of trust in Tiaa-cref. The same thing happened to the three people in my office. I have been calling them for almost a month because my Feb payment has not shown up. Now I noticed my March payment is not credited. What really upsets me is I have made numerous phone calls and they do not give you the curiosity of a return call or e-mail.

THERE IS SOMETHING TERRIBLE WRONG AND I AM WONDERING IF THERE SHOULDN'T BE FEDERALINVESTIGATION.I think the whole system is in trouble and they are not treating their customers with common curiosity.

Kira said...

Um.. I think you mean courtesy, not curiosity.

I have never had any problems with them and they responded to both my emails very promptly. If you feel it is such a problem, then report it to the BBB, don't complain on blogs.